Should You Always Use a Company’s App Over Its Website?

Meta: A closer look at why, occasionally, it’s better to use a company’s mobile application rather than the website. 


To really get the best experience possible from a company that you regularly visit from your smartphone or tablet device, especially a company that you purchase goods or services from or use their software for whatever reason, many people believe that it’s better to use the company’s app over the website. Find out the advantages and disadvantages of both right here. 

Which is better – a mobile application or the website version of a company?

At the end of the day, this boils down to everyone’s own personal preference. Some people will argue that websites are better, and others will argue that the free downloadable mobile apps that can be installed onto most smartphones are better. Neither is right nor wrong, and both sides can put up a fair argument both for and against mobile apps and websites. 

Also, a lot of this can depend on which website you are visiting, what functions you are trying to carry out, and exactly what you are trying to achieve from a company. 

Examples of Apps:

If you’re wondering what an app is, it’s a mobile application you can install onto your handset, giving you access to everything the company offers. The app is often described as a more complete version of that company than the website. Some of the most popular mobile apps out there today that many of you will already be familiar with by now are the following:

  • Netflix
  • WhatsApp Messenger
  • Instagram
  • Facebook Messenger
  • Snapchat
  • TikTok

You can also find multiple online casino apps, sports betting website apps, poker apps, bingo apps, and various other iconic apps, such as Tinder, Cash App, Zoom, Telegram, Disney+, YouTube, Tencent Video, HBO Max, Uber, Spotify, LinkedIn, Amazon, and Soundcloud, to name just a few. 

Casinos and Apps:

If you do a simple search on Google with the words ‘play best new online casino games,’ you can find plenty of fully licensed casino apps with hundreds of games to choose from. A complete list of trusted mobile casino apps can also be found on the official New Casinos website. Remember, if you are going to download casino apps and play real money online casino games, you must be at least 18 years old.

When you visit, for example, the Netflix website, to stream your favourite TV shows and movies, you have two options. You can watch instantly in your web browser without downloading the Netflix App onto your device, or you can download and then install the free Netflix App onto your device and stream your favourite content from within the app. 

It’s the same at any other company. For example, if you want to play at your preferred online casino site, you can play their games instantly in your web browser or from within that casino’s app. The choice is yours. 

Advantages and disadvantages of apps and websites:

One of the main advantages of a mobile app is that you can work while you’re offline, which you cannot do at a website without internet/Wi-Fi connectivity. Mobile applications are also known for loading much quicker than your average website loads, so there’s generally never any waiting around when you use mobile apps compared to visiting that company’s website. 

Some people will say that mobile apps are far more convenient than websites and far more reliable, which is true to a certain extent. Also, mobile apps are more personalised, so they are much better when used on a regular basis. Mobile apps also enable you to do things like set personal preferences. 

Information is stored more securely on an app than on a website. Personal preferences are generally never set or remembered when visiting websites, which can be a pain. The only real downside to mobile apps is that they often need regular updates, or certain bugs may cause issues on your device. You never need to worry about updating websites; any glitches that occur are not down to you to fix. That’s down to the website owner to fix. 

Also, don’t forget that not every mobile app can be used on all smartphones and tablets. For example, a mobile app developed for Android operating devices is not compatible with iOS devices, and vice versa. 

The advantage of a website is that there’s no need to download anything onto your device. All you have to do is visit the site from your web browser. Therefore, websites are the more convenient option for many users, plus websites are known for having a much broader reach than apps. However, the user experience on a website isn’t as great as the experience you get from a mobile application. 

Final note:

When deciding whether to use the website or app next time, take a minute to consider which option might be more convenient for you. With some companies, for example, you may prefer to use their app, but with others, you might find that using their website is the better option. 

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